Business

Partners

Crown

University

EDUCATION WITH

THE REACH OF ALL

Free Courses

Human Capital Management
Psychology of Organizations
Personal Development Youth Program
Train the Trainer
Pervasive Developmental Disorders of Childhood
Focus and Time Management Discipline
Creating High Impact Business Meetings / Presentations
Risk Management, Control and Audit
Results Orientation
Introductory Engineering
Adapting to Change
Applying Economics
Resistance in Organizations
Transition Management of Individuals
Call Center Basics
Coaching and Feedback
Professional Writing
Competency Development
Perfomance Management
Constructive Confrontation
Styles of Leadership
Customer Service
How to Handle Irate Callers
Empowerment and The Leader
Fortifying the Bases Workshoop
Motivating Customer Service Employees

One-on-One Toolkit
Performance Management
Personal Development Plan
Group Development Plan
Performance Appraisal
Setting Goals and Objectives
Becoming a Worthy Organization
Building and Maintaining High Performance Teams
Training Workshop
Effective Communication
Quality, Effectiveness and Excellence in Telephone Service
Marketing 101
Empathy
Human Resource Deparment Structure and Purpose
Evaluating Agents
How To Treat Every Caller as an Individual
Introducing HR Measurement and Reporting
Human Relationship and Communication
Performance Appraisals
Managing Stress at Work
Evaluating Group Leaders
Organizational Climate Assessment
Organizational Climate Work
How to Negotiate Assertively
The Service Mentality
Introduction to Manangement

English Lessons
Spanish Lessons
Portuguese Lessons

Please email us if you would like more information about any of these courses. Free courses can start whenever you want and they last between 4 to 8 months. It is important to know that each free course is a way to enrich your knowledge and career while staying updated on the latest tendencies and strategies. However, free courses are not a career in themselves but a step in working towards your next step of earning a degree.